Frequently Asked Questions
for Businesses

What is PayQwick?
PayQwick is a compliance-based electronic payment hub for cash intensive businesses. 
Does PayQwick work with online (B2B) marketplaces and exchanges?
Yes. The shopping cart "check out" button looks like this:
Does PayQwick work with retail (B2C) websites and delivery services?
Yes. When consumers make a purchase using an online website, there is a button in the shopping cart when the consumer “checks out” that enables payment with PayQwick. The button looks like this:
Can PayQwick be used for eCommerce transactions?
Yes! PayQwick can be used to make payments directly from the shopping cart on your cannabis website. When checking out with your shopping cart, simple click the button reading “PayQwick – Click Here to Pay” that looks like this:
How do I get money into my PayQwick account?
There are three ways to get money into your PayQwick account. They are:
1. You can transfer money from your linked bank or credit union account to your PayQwick account. To do so, simply:
Login to your PayQwick account.
Click the “Deposit” button on the right side of the “Account Overview” page.
Click the “Make a Deposit” button and type in the amount of money you want to deposit.
Click the “Submit” button.
Due to the way the U.S. banking system works, it usually takes about two (2) business days for the money to show up in your PayQwick account.

2. Where available, have your customers pay with PayQwick using either the PayQwick smartphone app or their credit/debit card using the credit/debit card processing terminal supplied by PayQwick. These funds settle directly into your PayQwick account. Contact us for details.

3. In some states, PayQwick will pick up your cash with an armored car and have the funds deposited into your PayQwick account. Contact us for eligibility and details. 
How do I withdraw money from my paywick account?
Login to your PayQwick account.
Click the “Withdraw” button on the right side of the “Account Overview” page.
Click the “Make a Withdrawal” button and type in the amount of money you want to withdraw.
Click the “Submit” button.
Due to the way the U.S. banking system works, it usually takes about two (2) business days for the money to show up in your PayQwick account.
Will PayQwick pick up my cash?
  • In some states, PayQwick will pick up your cash with an armored car and have the funds deposited into your PayQwick account. Contact us for eligibility and details. 
I don’t have enough money in my PayQwick account to purchase the inventory I want. Can I still make that purchase?
Yes! Our software will give you the option to withdraw the funds from your linked bank or credit union account to complete the purchase. Please note, however, that it will take an extra few business days (usually two) to complete the payment to your seller.
Can I give limited access privileges and rights to my employees?
Yes. There are three different access privilege levels you can provide. They are:

1. Administrator Access. Administrators have full access to all of PayQwick’s functions and features.

2. Manager Access Privileges. Managers can access the following functions and features: Create/Pay Invoices, Qwick Pay, ACH Deposits/Withdrawals, View Balance, and Bill Pay.

3. Employee Access Privileges. Employees can only access the following functions and features: Create/Pay Invoices and Qwick Pay.
I’ve been using my computer to access my PayQwick account. Can I use a smart phone or table computer instead?
Yes! All of PayQwick’s functions and features are accessible on a smartphone or tablet computer that has the PayQwick App installed. The PayQwick App is available in the Apple App store and the Google Play Store.
How do I send electronic invoices using PayQwick?
Login to your PayQwick account.
Click the “View Invoices” button on the right side of the “Account Overview” page.
Click the “Create New Invoice” button and complete the required fields. Be sure to hit the “Add” button once you have completed the “Description – Manifest Number” field and inserted the amount of the purchase.
Click the “Submit” button to send the electronic invoice to your buyer.
Can I require my buyer to set asside the purchase price before I ship my products?
  • Yes. Once you have sent an electronic invoice to the buyer, contact the buyer and ask them to click the “Place Payment in Escrow” button appearing at the bottom of your electronic invoice. To be sure that the funds have been set aside, login to your PayQwick account, locate the invoice and make sure the description reads “Payment Escrowed.”
How do I cancel an electronic invoice and will this release an payment that has been placed in escrow?
Login to your PayQwick account.
Select the “View Invoices” button on the right of the “Account Overview” page.
Located the invoice you want to cancel
Click the “Void” link
I forgot to send an electronic invoice, can I still get paid using PayQwick?
  • Yes! Simply instruct the buyer to use PayQwick “Qwick Pay” feature to pay you instantly once the shipment arrives. 
Can I use PayQwick to pay businesses that are not on the PayQwick platform?
Yes! In states where PayQwick provides its Bill Pay Services, you can use the Bill Pay Service to mail a check to businesses that are not part of the PayQwick platform.
I use Quickbooks. Does PayQwick integrate with Quickbooks?
Yes! To upload your PayQwick transactions to QuickBooks, simply follow these steps:
Login to your PayQwick account.
Select the “Transactions” button located on the right of the “Account Overview” page.
Select the date range (start date and end date) you want to download.
Hit the “Download Transaction History” button.
Your transaction history will download into a CSV file that can then be uploaded to QuickBooks. However, be sure your QuickBooks accounts are properly set up to accept the information (data fields) in the CSV file.