Frequently Asked Questions
for Businesses

What is PayQwick?
PayQwick is a compliance-based electronic payment hub that enables state-legal cannabis commerce to transact throughout the entire cannabis supply chain, from seed-to-sale.

PayQwick provides a fast, easy and safe way for cannabis cultivators, manufacturers, distributors, dispensaries, delivery services and retailers to pay each other electronically for cannabis purchases. PayQwick’s electronic payment hub also allows cannabis businesses to pay their vendors and non-cannabis suppliers, like landlords, attorneys, accountants, insurance companies, utility companies, etc.
Does PayQwick work with wholesale (B2B) cannabis online marketplaces and exchanges?
Yes. When your cannabis business purchases inventory using an online market place or cannabis exchange, there is a button in the shopping cart when you “check out” that enables you to pay with PayQwick. The button looks like this:
In addition, cultivators, manufacturers and distributors listing products for sale on an online marketplace or exchange get paid electronically instead of cash-on-delivery (COD).
Does PayQwick work with retail (B2C) cannabis websites and delivery services?
Yes. When consumers purchase cannabis using a retailer’s/dispensary’s online website, there is a button in the shopping cart when the consumer “checks out” that enables the consumer to pay your retail store or dispensary with PayQwick. The button looks like this:
In addition, retailers and delivery services listing products for sale on online or on their website get paid electronically instead of cash-on-delivery (COD).
Can PayQwick be used for eCommerce transactions?
Yes! PayQwick can be used to make payments directly from the shopping cart on your cannabis website. When checking out with your shopping cart, simple click the button reading “PayQwick – Click Here to Pay” that looks like this:
If you own or are building a website selling cannabis products non-cannabis products either at the wholesale level (B2B) or at the direct to consumer level (B2C), please give us a call, and we will get your website set up with an eCommerce PayQwick button.
I sell CBD products online. Can I get paid using PayQwick?
Soon. Once we set this up, your customers will be able to pay you through PayQwick using their credit or debit card.
How do I get money into my PayQwick account?
There are three ways to get money into your PayQwick account. They are:
1. You can transfer money from your linked bank or credit union account to your PayQwick account. To do so, simply:
  • Login to your PayQwick account.
  • Click the “Deposit” button on the right side of the “Account Overview” page.
  • Click the “Make a Deposit” button and type in the amount of money you want to deposit.
  • Click the “Submit” button.
Due to the way the U.S. banking system works, it usually takes about two (2) business days for the money to show up in your PayQwick account.

2. Have your retail/dispensary customers pay with PayQwick using either the PayQwick smartphone app or their credit/debit card using the credit/debit card processing terminal supplied by PayQwick. These funds settle directly into your PayQwick account. Contact us for details.

3. In some states, PayQwick will pick up your cash with an armored car and have the funds deposited into your PayQwick account. Contact us for eligibility and details. 
How do I withdraw money from my paywick account?
  • Login to your PayQwick account.
  • Click the “Withdraw” button on the right side of the “Account Overview” page.
  • Click the “Make a Withdrawal” button and type in the amount of money you want to withdraw.
  • Click the “Submit” button.
Due to the way the U.S. banking system works, it usually takes about two (2) business days for the money to show up in your PayQwick account.
Will PayQwick pick up my cash?
In some states, PayQwick will pick up your cash with an armored car and have the funds deposited into your PayQwick account. Contact us for eligibility and details. 
I don’t have enough money in my PayQwick account to purchase the inventory I want. Can I still make that purchase?
Yes! Our software will give you the option to withdraw the funds from your linked bank or credit union account to complete the purchase. Please note, however, that it will take an extra few business days (usually two) to complete the payment to your seller.
Can I give limited access privileges and rights to my employees?
Yes. There are three different access privilege levels you can provide. They are:

1. Administrator Access. Administrators have full access to all of PayQwick’s functions and features.

2. Manager Access Privileges. Managers can access the following functions and features: Create/Pay Invoices, Qwick Pay, ACH Deposits/Withdrawals, View Balance, and Bill Pay.

3. Employee Access Privileges. Employees can only access the following functions and features: Create/Pay Invoices and Qwick Pay.
I’ve been using my computer to access my PayQwick account. Can I use a smart phone or table computer instead?
Yes! All of PayQwick’s functions and features are accessible on a smartphone or tablet computer that has the PayQwick App installed. The PayQwick App is available in the Apple App store and the Google Play Store.
How do I send electronic invoices using PayQwick?
  • Login to your PayQwick account.
  • Click the “View Invoices” button on the right side of the “Account Overview” page.
  • Click the “Create New Invoice” button and complete the required fields. Be sure to hit the “Add” button once you have completed the “Description – Manifest Number” field and inserted the amount of the purchase.
  • Click the “Submit” button to send the electronic invoice to your buyer.
Can I require my buyer to set asside the purchase price before I ship my products?
Yes. Once you have sent an electronic invoice to the buyer, contact the buyer and ask them to click the “Place Payment in Escrow” button appearing at the bottom of your electronic invoice. To be sure that the funds have been set aside, login to your PayQwick account, locate the invoice and make sure the description reads “Payment Escrowed.”
How do I cancel an electronic invoice and will this release an payment that has been placed in escrow?
  • Login to your PayQwick account.
  • Select the “View Invoices” button on the right of the “Account Overview” page.
  • Located the invoice you want to cancel
  • Click the “Void” link
I forgot to send an electronic invoice, can I still get paid using PayQwick?
Yes! Simply instruct the buyer to use PayQwick “Qwick Pay” feature to pay you instantly once the shipment arrives. 
Can I use PayQwick to pay businesses that are not on the PayQwick platform?
Yes! In states where PayQwick provides its Bill Pay Services, you can use the Bill Pay Service to mail a check to businesses that are not part of the PayQwick platform.
I use Quickbooks. Does PayQwick integrate with Quickbooks?
Yes! To upload your PayQwick transactions to QuickBooks, simply follow these steps:
  • Login to your PayQwick account.
  • Select the “Transactions” button located on the right of the “Account Overview” page.
  • Select the date range (start date and end date) you want to download.
  • Hit the “Download Transaction History” button.
Your transaction history will download into a CSV file that can then be uploaded to QuickBooks. However, be sure your QuickBooks accounts are properly set up to accept the information (data fields) in the CSV file.
Can my customers use a credit or debit card to pay with PayQwick in my dispensary or retail store?
Yes! With PayQwick’s credit/debit card terminal in your dispensary or retail store, your customers can pay with PayQwick with the funds coming from their credit/debit card. Contact us to get set up with a PayQwick account and credit/debit card terminal.
I am not a cannabis business, but I provide goods and services to cannabis businesses. Can I get paid electronically with PayQwick?
Yes! You do not have to be a cannabis business to open a PayQwick account and get paid electronically instead of getting paid in cash. Landlords, attorneys, accountants and all sorts of non-cannabis product suppliers can open a PayQwick account to get paid electronically. For example, suppliers of child-proof plastic containers, bags, paraphernalia, fertilizer, lightening, etc., can all have a PayQwick account to get paid electronically.